• Personal Data: When you sign in to access content or subscribe to our newsletter, we collect your name and email address. This is voluntary and based on your explicit consent.
• Non-Personal Data: We may collect device information (e.g., IP address, browser type) and usage data (e.g., pages viewed) via cookies or similar technologies for site functionality. You can manage cookie preferences through your browser settings.
• No Sensitive Data: We do not collect sensitive personal data (e.g.,health, racial origin) as defined under GDPR Article 9 or CCPA. Legal Basis: Consent (GDPR) or business necessity (CCPA). We do not engage in automated decision-making or profiling that produces legal effects.

• To provide access to restricted content and send newsletters with insights on growth strategies, execution models, and industry trends.
• To improve site performance and respond to inquiries.
• Retention: Data is kept only as long as necessary (e.g., until you unsubscribe) or as required by law (up to 6 years for tax purposes under Delaware law). We do not share, sell, or rent your data to third parties. All processing is internal, with no transfers outside the US/EU without adequate safeguards (e.g., Standard Contractual Clauses for EU data).

We employ industry-standard measures, including encryption (e.g., SSL/TLS for transmissions), access controls, and regular audits, to protect against unauthorized access, loss, or alteration. In the event of a breach, we will notify affected users within 72 hours (GDPR Article 33) or as required under CCPA. While no system is impenetrable, we commit to robust protections in line with ISO 27001 standards.

• US Residents (CCPA):Right to know, delete, and opt-out of sales (though none occur). Submit requests via arshad@growthsherpa.com; we respond within 45 days (extendable to 90). No discrimination for exercising rights.
• EU Data Subjects (GDPR): Rights to access, rectification, erasure (“right to be forgotten”), restriction, portability, and objection. Withdraw consent anytime without affecting prior processing. Lodge complaints with your local data protection authority (e.g., CNIL in France). Respond within one month.
• For all users: Unsubscribe from newsletters via links in emails or contact us. We do not use data for purposes beyond consent.

Our site is not intended for individuals under 16 (GDPR) or 13 (COPPA in the US). We do not knowingly collect data from children; if discovered, it will be deleted immediately.

We may update this policy to reflect legal changes or new features. Changes will be posted here with the effective date; continued use constitutes acceptance. For material changes, we’ll notify via email.

• You must be 18+ to use the site. Accounts for sign-ins require accurate information; you’re responsible for security (e.g., passwords).
• Prohibited: Unauthorized access, data scraping, or activities violating laws. We reserve the right to terminate access for violations.
• Content Access: Signed-in users may view restricted insights; newsletters are opt-in. Intellectual property (e.g., articles, models) is owned by Seranai LLC—use for personal purposes only, no reproduction without permission.

• The site is provided “as is” without warranties, express or implied (e.g., no guarantee of accuracy or fitness for purpose).
• Seranai LLC is not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from use, even if advised of possibility. Liability is limited to $100 or the amount paid (if any). Some jurisdictions (e.g., EU) may not allow limitations, so they apply to the extent permitted.
• Indemnification: You agree to indemnify Seranai LLC against claims from your misuse.

• Governing Law: Delaware, USA. For EU users, this does not affect statutory rights under local law (GDPR Recital 23).
• Arbitration: Disputes resolved via binding arbitration in Delaware under AAA rules (no class actions). Small claims court is an option for eligible disputes.

• Signing up or logging in constitutes consent to receive newsletters and process data as described in the Privacy Policy. Unsubscribe anytime via email links.
• We use tools like Mailchimp for delivery, but data remains internal—no sharing.

• Severability: Invalid provisions don’t affect others.
• Entire Agreement: This supersedes prior agreements.
• Changes: We may update terms; continued use accepts changes. For material changes, we’ll notify via site or email.